Aimi is Slow or Freezes when Sending/Receiving Messages

Aimi is Slow or Freezes when Sending/Receiving Messages
It is an unquestionable fact that error messages are inevitable. However, if you are taking proper care of your PC, you'll minimize the number of PC errors you receive. As far as the error message can’t be eliminated, it’s recommended to be prepared to accommodate them, this can also be advisable because the bulk of PC errors aren't as serious as most of the users perceive them to be. When you encounter a mistake, the primary thing you want to do is to read the displayed error message and see if it pinpoints or provides a touch on what's wrong. Oftentimes, the error messages provide a plan on what's causing the error. In case no error message is displayed, open the PC error log using the Event Viewer and bear its contents to search out out what's wrong. Here Windows Event Viewer plays a big role to find out the information, error, warning, critical, and verbose. What is Windows Event Viewer?

Why Fields in OfficeTools are being Cut Off?

Fields in OfficeTools are being Cut Off

As we all know that the default DPI of a system is set to 100% (96 DPI). DPI full form is Dots per inch. Same as another program OfficeTools WorkSpace is configured to work with Windows default DPI of 100%.

When the DPI setting is higher than the Windows default it can result in the cut-off error of the programs. Also, corrupted profiles or temporary available cache files may cause this problem.

Solution 1

  1. With OfficeTools WorkSpace closed, right-click on the OfficeTools WorkSpace Icon and click on Properties.
  2. Go to Compatibility tab and check the box of "Change high DPI settings"
  3. Check the Override high DPI scaling behavior. Scaling performed by box and change the drop-down to System.
  4. Click on Apply and OK. Then open OfficeTools WorkSpace.

Solution 2

  1. Navigate to this locations
  2. C:\Users\username\AppData\Local and delete the temp folder

    C:\Users\usernameDaniel\AppData\Local\Microsoft and delete the Windows folder

  3. Relaunch the OfficeTools program.

Aimi Fails to Launch

What to do if Aimi Fails to Launch?

AIMI full form is Alert and Instant Messaging Interface and used as a companion instant-messaging application. It is installed with the OfficeTools WorkSpace and ready to go with it on your desktop.

Sometimes working with Aimi, if you are receiving a message that it cannot be launched or just failed, it might be because of the corrupted XML file.

To get this issue sorted out, we need to reload the XML file by just deleting it. Please follow the steps below for this:

  1. Navigate to the Roaming folder of the user who is having the issue with AIMI loading and slect the folder called Office Tools Professional
  2. Inside this folder you need to delete the file named AimiWindows.xml
  3. Re-launch Aimi.